Privacy Policy

Introduction

Last Updated:

At Gearluxor, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected to Gearluxor (collectively, the "Site").

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

Information We Collect

We collect several types of information from and about users of our Site, including information that:

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register an account with us
  • Sign up for our newsletter
  • Complete forms or surveys on our Site
  • Participate in promotions or contests
  • Contact us through our customer service channels
  • Place an order for products

This personal information may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

  • Your IP address, browser type, operating system
  • Pages you view, how you navigate our Site, and the time spent on each page
  • Referring websites or search queries that led you to our Site
  • Your location based on your IP address

We collect this information using cookies, web beacons, and similar technologies. For more details about our use of cookies, please refer to our Cookie Policy.

How We Use Your Information

We may use the information we collect from you for various purposes, including to:

  • Provide, maintain, and improve our Site and services
  • Process and fulfill your orders
  • Send you order confirmations, shipping updates, and other transactional emails
  • Respond to your inquiries and provide customer support
  • Send you marketing communications about our products and services
  • Personalize your experience on our Site
  • Analyze usage patterns and trends to improve our Site and products
  • Protect against unauthorized access, fraud, and other illegal activities
  • Comply with legal obligations

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting, customer service, and marketing assistance.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information where we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests, or to exercise or protect our legal rights.

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

Your Choices

You have certain choices regarding the information you provide to us:

Account Information

You can review and update your account information by logging into your account on our Site.

Marketing Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email. Please note that even if you opt out of receiving promotional communications, we may still send you non-promotional communications, such as those related to your account or ongoing business relations.

Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect certain features of our Site. For more information, see our Cookie Policy.

Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. By using our Site, you consent to the transfer of your information to Australia and other countries, which may have different data protection rules than those of your country.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our Site prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Phone: +61 2 5829 0581
Address: Sydney, New South Wales, Australia